Effective Date: July 2026
1. Information We Collect
When you browse, place an order, or contact ZEVO House of Fragrance, we may collect personal information such as your name, phone number, email address, delivery address, city, and order details. We also collect browsing information through standard cookies and analytics tools to improve your shopping experience.
2. How We Use Your Information
We use the information we collect to:
- Process, confirm, and deliver your orders.
- Contact you regarding order updates, delivery coordination, or customer support.
- Improve our website, product range, and customer service.
- Send you promotional updates or new collection announcements (only if you have opted in).
3. How We Protect Your Information
We treat your personal information with care and store it securely. Access is limited to authorized team members who need it to process orders or support you. We do not sell or rent your personal information to third parties.
4. Sharing Your Information
We only share your information with trusted delivery partners and payment processors to the extent necessary to complete your order. We may also share information if required by law or to protect our rights and safety.
5. Cookies & Analytics
Our website uses cookies to remember your preferences and understand how visitors interact with the site. You can disable cookies through your browser settings, though some features may not work as intended.
6. Your Rights
You have the right to access, update, or request deletion of your personal information. To make a request, contact us through the details on our Contact page.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out through our Contact page.