Effective Date: July 2026
1. Agreement to Terms
By accessing or using the ZEVO House of Fragrance website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.
2. Products & Availability
All products listed on our website are subject to availability. We reserve the right to limit quantities, discontinue products, or modify prices without prior notice. Product images are for representation purposes, and actual packaging may vary slightly.
3. Pricing & Payment
All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise. We accept Cash on Delivery (COD) and other payment methods as displayed during checkout. Prices are subject to change without notice.
4. Orders & Confirmation
Placing an order through our website or WhatsApp does not guarantee acceptance. We reserve the right to accept, decline, or cancel any order for reasons including stock unavailability, incorrect pricing, or failed customer verification. You will receive an order confirmation once your order is accepted and processed.
5. Delivery
Delivery timelines provided are estimates and may vary due to courier delays, weather conditions, or public holidays. We are not liable for delays caused by third-party courier services, but we will assist in resolving delivery issues.
6. Returns & Refunds
Returns and refunds are governed by our Refund & Return Policy. Please review it before making a purchase.
7. Intellectual Property
All content on this website, including product images, logos, text, and design, is the property of ZEVO House of Fragrance or its licensors. You may not copy, reproduce, distribute, or use any content without our prior written permission.
8. User Conduct
You agree not to use our website for unlawful purposes, to interfere with its operation, or to submit false or misleading information. We reserve the right to suspend access to users who violate these terms.
9. Limitation of Liability
ZEVO House of Fragrance is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the amount paid for the product in question.
10. Governing Law
These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be resolved through negotiation or, if necessary, through the competent courts in Pakistan.
11. Changes to These Terms
We may update these Terms & Conditions at any time. Continued use of the website after changes means you accept the revised terms.
12. Contact Us
For questions about these Terms & Conditions, please visit our Contact page.